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How to use Mitel Connect Softphone
The Mitel Connect application can be used to make and answer calls using your PC instead of your desk phone. To begin, launch and login to the Mitel Connect Application. ( If you do not have the application installed, or need login assistance, please contact the helpdesk. ) From the home screen, select the vert…
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How to Change Voicemail Name and Greeting
1. Dial 5183 or press the "voicemail" button on your phone. 2. Press 7 to enter mailbox options. 3. Press 6 to record your name. 4. Press 1 to change your voicemail greeting.
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How to Check Your Voicemail
From on ‑ campus: Dial 5183 or press the "voicemail" button on your phone. From off ‑ campus: Dial (304) 384 ‑ 5183 Once the voicemail system answers: 1. Enter your extension number. 2. Enter your passcode, then press #. You will then be connected to your voicemail mailbox and can listen to messages, c…
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How to forward your office phone
Open the Mitel Connect application on your device. Here you will log in with your Mitel username and password (if you do not know this information, please submit a ticket to the Help Desk). In the Server field put ' voicemail.concord.edu '. Once logged in press the three dots next to your name and number …
